Ofgem confirma la sanción de un millón de libras a Transco

Resumen de Prensa            Enervía, viernes, 21 mayo 2004

FUENTE: Ofgem


Energy regulator Ofgem today (Thursday) confirmed a £1 million financial penalty on national gas pipeline operator, Transco, for the poor performance of its connections business.
The penalty was initially proposed by Ofgem in March following complaints which brought to light widespread problems with Transco's connections business. The company frequently failed to provide timely quotations and often did not turn up to carry out planned work.
A wide range of customers was affected, including gas suppliers acting on behalf of home owners wanting a new gas connection, competing connections firms and building contractors.
Transco has already paid out £2.6 million in compensation under an enforcement order imposed by Ofgem in 1999 which set out performance targets and compensation arrangements for certain customers.
Transco is working with Ofgem to bring in a new condition to its licence later this year aimed at achieving better standards of service. Ofgem will continue to monitor Transco's progress in this area.